Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

2. How We Use Your Information

We use personal information collected via our Site and Services for a variety of business purposes described below:

• To provide, operate, and maintain our Services, including virtual and future in-person personal assistance.
• To process your bookings, payments, and manage your account.
• To communicate with you, respond to your inquiries, and send you information about our Services.
• To personalize and improve your experience on our Site and with our Services.
• To send you marketing and promotional communications, if you have opted in to receive them.
• To comply with legal obligations and enforce our terms and policies.
• For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Site, products, marketing, and your experience.

3. Lawful Basis for Processing

Under Thailand's Personal Data Protection Act (PDPA), we process your personal data based on the following lawful bases:

• Consent: Where you have given us explicit consent to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party (e.g., to provide you with the Services you have requested).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

4. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Rights Under the PDPA

Under Thailand's PDPA, you have certain rights regarding your personal data. These may include the right to:

• Request access to and obtain a copy of your personal data.
• Request correction of any inaccurate or incomplete personal data.
• Request erasure of your personal data under certain conditions.
• Object to or restrict the processing of your personal data.
• Request data portability, where applicable.
• Withdraw your consent at any time where we are relying on consent to process your personal data.
• Lodge a complaint with the Personal Data Protection Committee (PDPC) if you believe your rights have been violated.

To exercise these rights, please contact us using the contact information provided below.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of Thailand where the data protection laws may differ from those in Thailand. If we transfer your personal data to other countries, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with the PDPA and applicable laws.

9. Children's Privacy

Our Services are not directed to individuals under the age of 20 (or the applicable age of majority for giving consent under Thai law) unless parental or guardian consent is provided. We do not knowingly collect personal information from children without such consent. If we become aware that a child has provided us with personal information without appropriate consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise one of your data protection rights, please contact us at: